Terms of Use

By accessing or utilizing the Gramala Info conversational intelligence and automated transcription platform, you confirm that you have read, understood, and agreed to be legally bound by these Terms of Use. If you are entering into this agreement on behalf of a company, organization, or other legal entity, you represent that you possess the requisite authority to bind such entity to these provisions.

If you do not accept these terms in their entirety, you must discontinue your access to our applications, application programming interfaces (APIs), and accompanying documentation immediately.

Gramala Info provides cloud-based artificial intelligence solutions designed for real-time speech-to-text transcription, multi-speaker dialogue parsing, conversational note-taking, and automated meeting digest generation. Our features are detailed on our About Product page and can connect with third-party software as described in our Integrations directory.

We constantly refine our conversational models and transcription engines. We reserve the right to deploy updates, enhance feature sets, or modify specific automated workflows to improve computational stability and transcript accuracy.

To access specific workspace tools and manage conversation transcripts, you must create an authentic user profile. You agree to:

• Provide accurate, current, and complete registration credentials.
• Maintain the confidentiality of your credentials and restrict unauthorized access to your account.
• Notify our support team immediately upon discovering any security compromise or unauthorized workspace entry.

You remain solely accountable for all actions, audio uploads, and workspace activities conducted through your authorized access credentials.

You agree to utilize our service in strict adherence to all applicable regional, national, and international laws. You explicitly agree not to:

• Record or submit audio conversations without obtaining all legally required consents from participating speakers.
• Reverse-engineer, decompile, or attempt to extract the underlying source code of our transcription neural networks.
• Introduce malicious scripts, viruses, or automated scraping utilities that disrupt platform stability.
• Process audio feeds or text that infringe on intellectual property, privacy rights, or statutory regulations.

Practical implementations of our platform are highlighted on the Use Cases page for legitimate organizational and research workflows.

Customer Content: You retain complete ownership of all raw audio recordings, user-supplied text documents, and derived meeting summaries produced within your private workspace.

Platform Assets: Gramala Info, including its interface designs, proprietary algorithms, brand identity, documentation, and source code, remains the exclusive property of Gramala Info and its licensors, protected by copyright and intellectual property legislation.

The protection of your conversational inputs is central to our operational principles. All speech streams, transcribed tokens, and summary files are handled under strict encryption protocols as outlined in our Privacy Policy.

By utilizing our automatic speech recognition services, you grant Gramala Info a strictly limited license to transmit, process, and structure your audio data solely for delivering the requested transcript and summary features.

We strive to ensure uninterrupted cloud availability for our transcription endpoints. However, scheduled maintenance, security upgrades, or unforeseen telecommunications disruptions may occasionally occur.

For additional legal parameters regarding system notices and operational boundaries, please review our comprehensive Disclaimer page.

To the maximum extent permitted by applicable jurisdiction laws, Gramala Info and its officers, partners, and contractors shall not be held liable for any indirect, incidental, consequential, or punitive damages resulting from your use of, or inability to access, the transcription service.

While our speech models aim for high precision, acoustic conditions, accents, and overlapping voices may influence transcription output. Users are advised to review mission-critical notes before formal dissemination.

You may discontinue your use of the platform and delete your account profile at any time. We reserve the right to suspend or terminate workspace access if these terms are breached or if activities endanger system stability.

Upon account termination, your right to access transcription tools ceases immediately, and stored records will be processed according to our data retention protocols.

If you have questions, inquiries, or need clarification regarding these Terms of Use, please reach out directly through our designated communication channels:

All formal notices will be acknowledged within regular business hours.